Renewed Ophelia Large Footstool, Natural Flag

• We recommend regularly vacuuming your upholstery with a soft brush attachment or using a handheld brush.
• When spills occur, clean immediately by gently blotting with a clean, soft absorbent cloth.
• View care guide for upholstery here.

Delivery

Smaller parcel deliveries via courier:

• Free* standard delivery on orders over £150
• Standard delivery £6.95* for orders under £150
• Next working day delivery £9.95, available on small parcel deliveries to most UK mainland addresses*. Order before 2pm on a working day, no minimum spend
• Standard parcel deliveries to qualifying UK postcodes* will arrive within 5 days via our approved couriers for in-stock items

* exclusions apply for remote UK, Highlands and Islands & Northern Ireland postcodes. See our delivery pages for full details

• Free delivery to Republic of Ireland over €250, otherwise €30

Larger furniture deliveries:

• Delivered through our Neptune Home Delivery Service*
• Arrives ready for simple assembly, or built for you by our own specialist delivery team
• Three service levels depending on your chosen product
  Standard £30* - delivered directly to your doorstep
  Premium £70* - delivered to your room of choice, assembled & packaging removed and recycled
  Project £175* - more complex assembly or larger orders
• We contact you to arrange delivery as soon as your order is ready

* Charges and deliveries to most UK mainland addresses. Exclusions apply for remote UK, Highlands and Islands & Northern Ireland postcodes. See our delivery pages for full details

Returns

• Most items can be returned within 28 days of delivery, athough additional courier or collection fees may apply
• Cancel your order within 24 hours for a full refund
• Made-to-order and painted-to-order designs cannot be amended, cancelled, or returned after this time

Read our full returns policy here.